If there is a delivery delay due to technical issues or during peak season, here are a few tips!
- Check your shipping confirmation email or view our order tracking page by clicking here.
- If your order has been dispatched, please allow up to 48 hours for tracking details to show progress, scans and updates.
- Please track your parcel and ensure the expected delivery date has passed prior to contacting our Customer Service team.
What is the delivery timeframe?
Our standard delivery timeframe is 10–14 business days from the date of purchase.
Why does it take 10–14 business days?
We take care in preparing and packing your order to ensure it arrives safely. Delivery times may vary depending on your location, public holidays, and order volume during busy periods.