When you submit an order through our checkout page, it begins to process and cannot be changed or cancelled.
We will always do our best to accommodate your request. If you would like to make changes, contact us immediately but please note, changes and amendments are not guaranteed. Please ensure you double check that all your information is correct before submitting the order.
What if I entered the wrong address?
Please contact us immediately at 1800-576-972 or cs@bathandbodyworks.com.au from Monday to Friday, 9:00am-9:00pm AEST.
If our team are unable to accommodate your request as the order has already been shipped, the address can be changed directly on the Australia Post website using the provided tracking number.